1. At Iruskart, we believe in delivering the product to you in excellent condition and as quick as possible. To ensure the safe and timely delivery of your order, we have patterned with most credible and reputed courier service providers in the country.
2. Shipping within India is free for the minimum orders of Rs. 999 and above. For the orders below the amount mentioned above, the standard shipping and handling charges apply.
3. Since we bring the best products from you by different brands, creators, artists and sellers, every product may have a different shipping time-period than the other. Hence, your different orders may arrive in different time frames. You will get to know the estimated shipping time for your order on the order page itself, at the time of checkout.
4. The courier services we have partnered with will be available to serve you and address your queries on all business days between Monday through Saturday: 9am to 7pm. This will not include Sundays and public holidays.
5. Please note, sometimes there may be delay in shipping because of the factors, which are beyond our control. Transportation issues, strikes, weather conditions or interstate transfers might take some additional time. We solicit your cooperation and patience during such circumstances.
6. Once your order is shipped, the courier service will activate the docket number. You can track the progress of your order in shipping online through the website of our courier partner. You will get the information of tracking details on your email/registered mobile number.
7. Any address change request will be considered under the circumstances where the order is not yet shipped. If the order is shipped, change of address can only happen in a fresh order. Address change requests will be undertaken for the location in same state only.
If you want to cancel your address, you can choose our cancellation feature. However, the cancellation requests will be accepted only within the 24 hours of placing the order.